Just a quick Q&A by some of our Fort Lauderdale computer repair experts, addressing some of the common problems they encounter - not just regarding fixing machines, but in terms of everyday consumer use ...

Q: With the push to higher-speed online services of late, is it true that one may keep an AOL dial-up account for free?

A: Despite rumors on the Internet to the contrary, you can keep your AOL account, but not your dial-up account. AOL is encouraging Web traffic among people who switch to its high-speed service.

Q: How do you determine if the manufacturer will repair a laptop power connector (a common woe) that is faulty, or whether you will have to seek (and fund) your own Fort Lauderdale computer effort?

A: Many local users have come in with these problems and similar inquiries, proving that certain models are prone to this and that lawsuits (not surprisingly) have resulted. Some legal action resulted in warranty extensions, computer repairs or other actions. Google your specific model and the terms "power jack" "warranty extension" or "class action" and you may find what you're looking for. Failing that, you may be stuck with standard Broward computer services.

Q: What are some negatives of the new MacBook Air?

A: It's gotten great reviews from many Ft. Lauderdale computer repair experts, but many of the complaints stem for business travelers - people who need a removable battery. Also, there is no PC card slot, so cellular cards are out and it's pretty much Wi-Fi or nothing.