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How do you know if your modem is toast after a heavy Florida thunderstorm - and what do you do if it is?

Boca Raton computer repair experts get this question all the time, and the New York Times recently the subject in its tech Q&A session ...

Computers and modems are vulnerable to power surges caused by lightning storms, as well as other fluctuations caused by brownouts and blackouts.

If your modem doesn't respond, it most likely took a hit. If you have checked the driver software and settings and the modem still will not connect, you probably need to take it to a computer service or replace it.

A Ft. Lauderdale computer repair shop should be able to open your laptop or PC and be able to discern that the internal modem was the only thing damaged before repairing or replacing the part.

An internal modem will probably cost less than $25, plus the associated labor charges, which will vary from place to place.

You can also find internal modems for sale at Web sites specializing in laptop parts and have a Fort Lauderdale computer repair technician install it if you don’t feel comfortable trying your hand at it yourself.

If you do not want to repair or replace the internal modem, there are external modems available for laptops. Most cost around $50.

ANOTHER OPTION: If you have a cellphone, you might be able to use it as a modem as well, depending on your wireless carrier and plan.

Going forward, using a surge protector with outlets for both electrical and phone cords will help protect your equipment - however, unplugging everything at the first sign of a storm is the only real guarantee.