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As a Boca Raton computer repair seeker, are you worried that your data might be seen - or that you might be bilked for unnecessary repairs - by undertrained technicians? You should be with certain retailers.

Recently, a Staples tech wrote in to the Consumerist to discuss an incident so ridiculous that made him quit. He was told to copy all of a customer's hard drive data as part of the company's diagnostic process.

Then comes the amazing part - he had to leave the area and leave all the data up on screen for any customer to see or snag with a thumb drive.

Not the experience you would be likely to suffer with an independent Boca Raton computer repair organization. And it gets worse yet.

The customer in question brought his desktop tower computer in for what he thought was routine servicing. The situation was that Microsoft Windows XP Home would not post boot and rolls at start up at the XP GUI screen.

Without having run any diagnostics, the computer repair technician determines “it’s a virus that infected the hard drive and caused it to fail.”

The instructions received:

1. Do not diagnose the issue, just remove the hard drive from the tower and connect it to a USB to PATA adapter, then take the 3.5 inch internal drive and adapter over to a floor display model and connect it, as we do not have a service computer.

2. Transfer all files and data from My Documents to the desktop, and “clean” the customer's hard drive up. With the drive powered and sitting in a static filled environment, on top of a metal display rack, on a carpeted base, for all to see, then he was instructed to complete the next step.

Continue reading on the Consumerist ...