Simple Computer Repair Gone Awry
One Ft. Lauderdale computer repair client recently shared her experience with a pair of area shops. We won't name them here, but the story is worth recounting.
The patron wanted to bump up the RAM in an old PC. Simple enough task, one would think, but one would not necessarily be right, she found out the hard way.
Having visited a Ft. Lauderdale computer repair store to buy a pair of 1 GB memory sticks, she assumed that would be the end of it.
It was not.
She brought the computer in again, at which point the technician decided the problem was a speed issue and ordered some different ones. Once again, failure.
Here's where it gets even worse. Some research done on her own uncovered the mystery - her motherboard required single sided RAM and the ones he had ordered for her were double sided. Funny what a little sleuthing can unearth.
We won't even get into the fact that this Fort Lauderdale computer repair client was then told there would be a restocking fee for the RAM the store had ordered for her. Talk about adding insult to injury.
In the end, it wasn't an emergency upgrade, or a major financial calamity that resulted from the experience. But there is an interesting lesson to heed.
One would think a computer repair shop has Internet access and could be as well prepared for a simple task as an amateur using Google on a home computer.
Moreover, one would assume people supposedly skilled in more advanced application design could master things far simpler, or at the very least know where to find information and data needed to guarantee compatibility.
The lesson in all of this is to do your research on who you're employing to fix your technical problems, and to give it a shot yourself first. Even if you can't solve the problem, you'll have a better understanding of it in the end.
Having boned up on the task at hand, you'll be able to better guide - and keep watch over - Fort Lauderdale computer repair technician you hire.